Byrd Writes
Communications, as a service to the help authoring community, provides
links to
these additional resources.
-
Society
for Technical Communications, the professional
organization for
technical communicators.
- American Society of Indexers, the only
professional organization in the United States solely devoted to the
advancement of indexing, abstracting, and database building.
- HTML Writers Guild, the world's
largest international organization of Web authors with over 123,000
members in
more than 150 nations worldwide. The Guild has both trial (free) and
regular
memberships.
Listservers
The
following listservers provide a lively
community of
experts willing to provide answers, moral support, and a sense of
community,
especially for those working in isolated environments.
Help
Authoring
Tools
This is not
a comprehensive list of help authoring tool vendors. We have included
the ones
we feel provide the most information and support concerning the
development of
online help.
- Adobe, maker
of FrameMaker, RoboHelp, Dreamweaver, Acrobat, and graphics
packages used by both help authors and web developers as well as
documentation specialists.
- AuthorIT, makers of AuthorIT, a powerful collaborative authoring
environment.
All your authors and contributors work together from the same single
source
database to create and maintain consistent, quality documentation.
- Component One, makers of
Doc-To-Help, provides information about the Component One family of
products,
support options, and a knowledge base.
- Madcap, maker of Madcap
Flare, Mimic, Captivate, and Echo, all tools used by help authors.
- Virtual
Media Technology, makers of HDK
(Hypertext Development Kit), provides information on single-source
online
solutions, their product lines, and the support services and options.
Training
and
Information Resources
-
The
Paul Neshamkin Group, the home
ofhelpauthors.com, has online documentation experts specializing in
developing
HTML Help and Windows Help solutions for large and small businesses.
They do
consulting and training in Doc-To-Help.
- Helpful Solutions provides
consultation and custom software development services for Online Help
authors
and application developers.
- HyperTrain dot Com, a San Diego-based
firm specializing
in training and consulting for technical writers who develop Help
files, User
Assistance pages, Web sites, and other hypertext systems.
- Hyper/Word
Services specializes in
expert training, consulting, and development for Windows Help, HTML
Help, and
general online documentation.
- Knopf
Online is a leading
provider of training and consulting services for the high-tech industry
in the
San Francisco, Chicago, and Dallas/Fort Worth metropolitan areas. The
site
contains helpful hints, tips and workarounds for technical
communicators.
- Peter
Gainge's Site has a wide variety
of tips and
information related not just to help authoring, but technical writing.
- RoboWizard, Rick Stone's site
contains useful information regarding using RoboHelp and other Adobe
products.
- Sageline Publishing contains articles
and white papers
pertaining to online help development, and provides RoboHelp
training and links to additional resources.
- Shadow Mountain Tech contains all sorts
of goodies for help authors, from links for rare and out of print
books, to
handy tips for help authors.
- Work Write, Inc. specializes in the
design and development of integrated user assistance and training for
documentation development tools.